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How Did a Yemen Customer Choose a 3 Ton Gas Steam Boiler from Dabonn?

DZ
Eng. David Zhao Chief Thermal Architect • ASME Level III
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A customer in Yemen purchased a 3 ton gas steam boiler from Dabonn Boiler for an industrial steam application, with the project value at approximately USD 50,000 FOB. After using the boiler and visiting Dabonn, the customer returned with another order for a 2 ton gas steam boiler.

This project is a useful example of how an industrial boiler purchase can develop from the first equipment order into a repeat project after the customer has gained practical experience with the equipment and supplier.

The Customer’s Requirement

The Yemen customer needed a gas-fired steam boiler for an industrial application. The key requirement was a reliable steam source with a capacity of approximately 3 tons of steam per hour.

Instead of selecting a boiler based only on the lowest initial quotation, the customer evaluated the equipment, project configuration, manufacturing capability, and supplier before making the final purchasing decision.

Project Item Project Information
Country Yemen
Boiler type Gas-fired steam boiler
Capacity 3 ton/h
Steam output Approximately 3,000 kg/h
Initial order value Approximately USD 50,000 FOB
Repeat order 2 ton gas steam boiler

Why Did the Customer Visit Dabonn?

For an industrial boiler purchase, technical specifications are only part of the decision. The customer may also want to understand how the boiler is manufactured, how the control system works, and how the supplier handles engineering and after-sales support.

In this case, the Yemen customer visited Dabonn and gained a closer understanding of the company’s manufacturing and project capabilities.

The visit also allowed the customer to discuss the boiler project directly with the supplier rather than relying only on remote communication.

Customer Visits Dabonn

What Was the 3 Ton Gas Steam Boiler Used For?

The boiler was supplied for an industrial steam application in Yemen. A 3 ton/h boiler provides approximately 3,000 kg of steam per hour at its rated capacity.

Industrial steam can be used for many processes, including heating, food processing, production lines, washing, sterilization, chemical processes, and other applications requiring a controlled steam supply.

The actual steam application determines the required pressure, steam quality, operating schedule, and auxiliary equipment.

Why Is 3 Ton/h an Important Capacity?

A 3 ton/h boiler is a useful size for industrial facilities that require a continuous steam supply but do not need the output of a large multi-boiler system.

However, the nameplate capacity should not be treated as the actual steam consumption of every factory. Boiler sizing should consider normal demand, peak demand, simultaneous equipment operation, future expansion, and steam losses in the distribution system.

What Happened After the Customer Used the Boiler?

The most notable part of this project is what happened after the first order.

After the customer used the 3 ton gas steam boiler and had further interaction with Dabonn, the customer placed another order for a 2 ton gas steam boiler.

This means the project developed from an initial 3 ton boiler purchase into a repeat order with a different capacity.

Project Stage Order
First project 3 ton gas steam boiler
Initial project value Approximately USD 50,000 FOB
Customer action Visited Dabonn
Later order 2 ton gas steam boiler

What Does the Repeat Order Tell Us?

A repeat order does not mean every customer will have the same experience or require the same boiler. However, it does provide a concrete example of an existing customer returning to the same supplier for another project.

The second order also shows that boiler capacity should be selected according to the actual steam requirement of each application. The same customer may need different boiler capacities for different production facilities or production stages.

What Should Customers Check Before Buying a Gas Steam Boiler?

The Yemen project also highlights several practical questions that should be answered before purchasing an industrial gas steam boiler.

  • What is the required steam capacity?
  • What working pressure is required?
  • What gas fuel is available?
  • How many hours per day will the boiler operate?
  • What is the peak steam demand?
  • Is automatic combustion control required?
  • What water treatment system is available?
  • What local emission and safety requirements apply?
  • What auxiliary equipment is included in the quotation?

Dabonn Boiler Production Workshop

Why Work With Dabonn Boiler?

Dabonn Boiler has more than 30 years of industrial boiler manufacturing experience and has supplied boiler equipment to customers in more than 130 countries and regions.

The company provides industrial boiler solutions covering gas, oil, biomass, coal and other fuels, together with steam and hot water systems.

Dabonn Boiler Information
Manufacturing experience 30+ years
Countries and regions 130+
Industrial boiler customers 10,000+
Boiler fuels Gas, oil, biomass, coal and others
Steam boiler applications Industrial process heating and production

Key Facts From the Yemen Boiler Project

  • 3 ton/h initial gas steam boiler
  • Approximately 3,000 kg/h rated steam output
  • Approximately USD 50,000 FOB initial project value
  • Customer visited Dabonn
  • Customer later purchased a 2 ton gas steam boiler
  • Project location: Yemen

Dabonn Boiler manufacturer

Frequently Asked Questions

What size gas steam boiler did the Yemen customer first purchase?

The customer first purchased a 3 ton/h gas steam boiler.

How much did the 3 ton gas steam boiler project cost?

The recorded project value was approximately USD 50,000 FOB. The exact price of an industrial boiler depends on the configuration and project scope.

Did the Yemen customer place another order?

Yes. After using the first boiler and visiting Dabonn, the customer later placed another order for a 2 ton gas steam boiler.

How much steam can a 3 ton boiler produce?

A 3 ton/h boiler is designed to produce approximately 3,000 kg of steam per hour at rated operating conditions.

How should a factory select gas boiler capacity?

The capacity should be based on actual steam consumption, peak demand, simultaneous equipment operation, operating schedule, steam losses, and possible future expansion.

Can a gas steam boiler be used for different industrial applications?

Yes. Gas steam boilers can provide process steam for applications such as heating, food processing, washing, sterilization, chemical production, and other industrial processes.

What information is required for a gas steam boiler quotation?

The supplier normally needs the required steam capacity, working pressure, gas type, operating hours, application, water conditions, installation location, and local technical requirements.

Does Dabonn supply other boiler capacities?

Yes. Dabonn supplies industrial boilers in different capacities and configurations according to the customer’s steam or hot water requirements.

Conclusion

The Yemen project started with a 3 ton gas steam boiler valued at approximately USD 50,000 FOB. After using the equipment and visiting Dabonn, the customer returned for a second project involving a 2 ton gas steam boiler.

The case demonstrates an important principle for industrial boiler purchasing: the right supplier relationship involves more than the initial quotation. Technical communication, equipment selection, manufacturing capability, and project support all form part of the purchasing process.

For a new gas steam boiler project, customers should first confirm their actual steam capacity, working pressure, fuel type, operating schedule, and application before comparing quotations.

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